Ponthafren

Ponthafren is a Powys-based mental health charity with centres in Welshpool and Newtown. Providing support services, wellbeing activities, facilities and welcoming community spaces that help people improve their mental health, build confidence, develop connections and reduce social isolation.

Project Type

Website Migration
Website Support
Managed Hosting
Digital Marketing Partnership

Project Duration

2025 – Present

Project Brief

Ponthafren contacted Digidol looking for local website support from a team that could offer clear communication, practical help and ongoing assistance when needed.

Their previous website was managed through an international provider and built on a niche platform, which made local support, quick updates and long-term flexibility more difficult than they needed to be. As a charity providing important mental health support across Mid Wales, it was essential that their website remained reliable, accessible and easy to update with the latest information.

The Ponthafren team were already happy with the overall look and feel of the existing website, so the aim was not to completely reinvent the design. Instead, the goal was to carefully recreate the website on WordPress using an easy-to-manage front-end builder, while improving structure, usability, page layouts and ongoing flexibility where possible.

For Digidol, this was a particularly meaningful project. As a Welshpool-based business, supporting a charity that plays such an important role in the local community felt like a natural fit. The project was not just about rebuilding a website, but about creating a stronger, more sustainable digital foundation for Ponthafren moving forward.

Project Overview

The first stage of the project focused on rebuilding the existing website as closely as possible while improving the areas that needed attention. This included recreating the main design and page structure in WordPress and Divi, making the website easier to manage and giving Ponthafren more control over future updates.

As part of the rebuild, we reviewed the existing pages and worked through the site to fix technical and content issues. This included repairing broken links, removing duplicate content, improving page layouts where required, and streamlining the navigation to make the website as clear and accessible as possible.

Accessibility and ease of use were especially important. Ponthafren’s website needs to support a wide range of users, including people looking for help, family members, professionals, volunteers, funders and members of the wider community. Because of this, the website needed to make key information easy to find without adding unnecessary complexity.

The project also involved moving the website onto managed hosting, giving Ponthafren a more reliable setup with local support available when updates, questions or technical issues arise.

Website Support & Content Updates

Since the rebuild, Digidol has continued to work with Ponthafren on regular website updates and content support.

One of the key ongoing tasks is keeping the monthly activity information up to date. Each month, this includes uploading the latest activity sheet as a downloadable PDF while also adding the activity information directly to the website. This helps make the information easier to access and ensures users can quickly find out what is happening across Ponthafren’s Welshpool and Newtown centres.

Alongside regular updates, we are also working with Ponthafren to improve important sections of the website over time. This includes refining content, improving user journeys and helping present key services, facilities and opportunities more clearly.

A particular focus moving forward is increasing awareness of Ponthafren’s commercial facilities, including their gym, squash courts, co-working spaces, rooms and event spaces. These facilities are available to hire by the public, and improving how they are promoted online can help generate additional income to support the charity’s wider work.

Ongoing Partnership

As part of the partnership, Digidol has pledged at least 3 hours of practical digital support each month to Ponthafren.

This support includes regular website updates, technical assistance, monthly activity updates, content improvements and digital marketing advice. The aim is to give the Ponthafren team a reliable local partner they can turn to when they need practical help, rather than leaving the website as something difficult to manage in the background.

The partnership is built around long-term support, clear communication and practical improvements. Whether that means updating key information, improving commercial pages, supporting campaigns or helping the team think through how their services are presented online, the goal is always the same: to help Ponthafren remain visible, accessible and sustainable.

Project Review

Ponthafren has been a hugely rewarding project for Digidol to be part of. Their work supports people across Mid Wales at some of the most difficult points in their lives, and having even a small role in helping strengthen their digital presence is something we are genuinely proud of.

The new WordPress website gives Ponthafren a more flexible and easier-to-manage platform, with faster communication, quicker changes and local support when needed. It also provides a better foundation for keeping important information up to date, promoting activities, supporting campaigns and increasing awareness of the facilities that help fund the charity’s work.

Looking ahead, we are excited to continue working with the Ponthafren team as part of this ongoing partnership, supporting their website, improving key content, and helping ensure their services remain as visible and accessible as possible to the people who need them.

Check out the Ponthafren Website:

Ponthafren.org.uk